PRIVACY POLICY

Effective Date: August 2026

Zeagold Fertiliser ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. We comply with the Privacy Act 2020 when collecting, using, storing, and disclosing personal information.

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This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or purchase our products.

 

What Information We Collect

We may collect personal information, including:

• Your name

• Email address

• Phone number

• Postal or delivery address

• Information you provide through our website contact forms

• Order and purchase information

• Billing and payment information

• Technical information such as your IP address, browser type, device information, and website usage data

 

We only collect information that is necessary to operate our business, process orders, respond to enquiries, and improve our products and services.

 

How We Collect Information

We collect personal information when you:

• Contact us by phone, email, or through our website

• Complete an online enquiry form

• Purchase our products

• Subscribe to updates or newsletters

• Browse our website

 

Some information may also be collected automatically through cookies and similar technologies.

 

Website Hosting

Our website is hosted by Wix.com Ltd. Wix provides the online platform that enables us to operate our website. Information submitted through our website, including contact form enquiries and online orders, may be stored on Wix's secure servers.

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Wix employs industry-standard security measures to help protect data stored on its platform. You can learn more about Wix's privacy practices by reviewing the Wix Privacy Policy.

 

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

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Cookies may collect information such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the website

• Referring website

 

Some cookies are essential for the website to function correctly, while others help us improve website performance and user experience.

You can manage or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

 

How We Use Your Information

We collect and use your personal information to:

• Respond to enquiries

• Process and fulfil orders

• Arrange deliveries

• Provide customer support

• Process payments

• Improve our products and services

• Send updates and marketing communications where you have provided your consent

• Comply with legal obligations

 

We will not sell or rent your personal information.

 

Who We May Share Your Information With

Where necessary, we may share your information with:

• Delivery and freight providers

• Payment processing providers

• Website hosting providers

• Trusted IT service providers

• Professional advisers

• Government agencies where required by law

 

We only share personal information when necessary to provide our products and services or to comply with legal requirements.

 

Security

We take reasonable steps to protect your personal information against loss, unauthorised access, misuse, alteration, or disclosure.

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Although we implement appropriate safeguards, no website or internet transmission can be guaranteed to be completely secure.

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If a privacy breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as required under the Privacy Act 2020.

 

Overseas Storage

Because our website is hosted by Wix and some technology providers may operate servers outside New Zealand, your personal information may be transferred to or stored in other countries.

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Where this occurs, we take reasonable steps to ensure your information receives protections comparable to those required under New Zealand law.

 

Access and Correction

You have the right to request access to the personal information we hold about you and to request the correction of any inaccurate information.

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To make a request, please contact us using the details below.

 

How Long We Keep Information

We retain personal information only for as long as necessary to:

• Provide our products and services

• Process transactions

• Resolve disputes

• Meet our legal obligations

• Comply with applicable laws

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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We encourage you to review their privacy policies before providing any personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

 

Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us.